Terms and Conditions

1. About Us

The TovaDeal website is operated by:

26COMMERCE LTD is a private limited company registered in England and Wales.

2. Scope of These Terms

These Terms and Conditions apply to the use of the TovaDeal website and to orders placed through the website.

By placing an order, you confirm that you have read and accepted these Terms and Conditions.

Nothing in these Terms affects any statutory rights you may have as a consumer under applicable law.

3. Products

We make reasonable efforts to display and describe our products accurately. However, product colours, appearance and packaging may vary slightly from images displayed on the website.

Product availability is subject to change. We reserve the right to discontinue or modify products where reasonably necessary.

4. Prices

The price payable for a product is the price displayed on the website at the time the order is placed, subject to correction of obvious errors.

Any applicable taxes, delivery charges or other mandatory charges will be displayed or communicated before the customer completes the purchase where required by applicable law.

Prices and promotional offers may be changed at any time without affecting orders already accepted by us.

5. Orders

When you place an order, you are making an offer to purchase the selected products.

After an order has been submitted, you may receive an automated order confirmation. This confirms that we have received your order.

We reserve the right to refuse or cancel an order where reasonably necessary, including in cases of suspected fraud, payment failure, incorrect pricing, product unavailability or an obvious technical error.

Where payment has already been collected for an order that we cancel, the relevant amount will be refunded.

6. Payment

Payment must be made using one of the payment methods made available during checkout.

Payment transactions may be processed by third-party payment providers. We do not store full payment card details where those details are handled directly by the relevant payment provider.

Orders may not be processed until payment has been successfully authorised.

7. Delivery

Delivery times and any applicable delivery charges are displayed or communicated during the purchasing process where applicable.

Estimated delivery times are provided in good faith but may be affected by circumstances outside our reasonable control, such as carrier delays, customs procedures, weather conditions or unusually high demand.

Unless a different delivery period has been agreed with the customer, orders will be delivered within the period required by applicable consumer law.

8. Right to Cancel

Where applicable under consumer law, customers purchasing goods online may have the right to cancel their purchase without giving a reason.

For customers covered by UK distance-selling rules, the cancellation period is generally 14 days from the day after the goods are received, subject to applicable exclusions.

9. Returns and Refunds

Customers wishing to return a product should contact TovaDeal customer support and follow the return instructions provided.

Products should be returned in accordance with our Return and Refund Policy and applicable consumer law.

Where a statutory right to a refund applies, refunds will be processed using the original payment method unless another method is agreed.

Additional information about returns, return shipping and refunds can be found in our Return and Refund Policy.

10. Faulty or Incorrect Products

If you receive a product that is faulty, damaged, incorrect or materially different from its description, please contact our customer support team as soon as reasonably possible.

Nothing in these Terms limits your legal rights in relation to goods that are faulty, not as described or otherwise fail to meet applicable consumer protection requirements.

11. Customer Responsibilities

When placing an order, customers are responsible for providing complete and accurate information, including their delivery address and contact details.

We are not responsible for delivery issues caused solely by incorrect or incomplete information supplied by the customer, except where applicable law provides otherwise.

12. Promotions and Discount Codes

Promotional offers and discount codes may be subject to specific conditions, availability periods or eligibility requirements.

Unless otherwise stated, promotional codes cannot be exchanged for cash and may not be combined with other offers.

We reserve the right to withdraw or correct a promotional offer where it has been published in error or used fraudulently.

13. Intellectual Property

The content of the TovaDeal website, including text, graphics, logos, layouts and other materials, may be protected by intellectual property rights.

Content may not be copied, reproduced, distributed or commercially exploited without permission from 26COMMERCE LTD or the applicable rights holder, except where permitted by law.

14. Website Availability

We aim to keep the website available and functioning correctly but cannot guarantee uninterrupted or error-free access.

The website may occasionally be unavailable due to maintenance, updates, technical problems or circumstances outside our reasonable control.

15. Limitation of Liability

Nothing in these Terms excludes or limits liability where doing so would be unlawful.

To the extent permitted by law, 26COMMERCE LTD will not be responsible for losses that were not reasonably foreseeable when the contract was formed, or for losses arising from circumstances outside our reasonable control.

If you are purchasing products as a consumer, these Terms do not affect your statutory consumer rights.

16. Third-Party Services

We may use third-party service providers for services such as payment processing, logistics, website hosting and other operational functions.

Third-party websites and services may be subject to their own terms and privacy policies.

17. Privacy

Information relating to how personal data is collected, used and protected is set out in our Privacy Policy.

18. Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes to our business, website, services or applicable legal requirements.

The version of the Terms applicable to an order will generally be the version in effect when that order was placed.

19. Governing Law

These Terms and Conditions are governed by the laws of England and Wales, except where mandatory consumer protection laws applicable to the customer provide otherwise.

Nothing in this section deprives a consumer of protections they are entitled to under mandatory applicable law.

20. Contact

If you have questions regarding these Terms and Conditions or an order placed through TovaDeal, please contact us through the contact form available on our website.